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Child protection (more information, resources, support)Disclaimer: This fact sheet is for educational use only. Please consult your doctor or other health professional to make sure this information is right for your child. Where to go for more information and supportOn this website
ACC (Accident Compensation Corporation)
ACC provides ACC-approved counsellors for children who have been sexually abused. ACC can help with some of the costs of counselling. You can find registered counsellors by region, including ACC-approved sexual abuse counsellors, at the ACC website. You can also phone your local ACC office to ask about counsellors. See the ACC website for ACC contact details or check the government phone listings in the front of the white pages of your phone book. Barnardos
Barnardos works within the community to provide a range of care, education, information and support services for children and their families. Services include home-based care and education services, as well as family support and early learning centres. Barnardos also runs supervised access programmes. You can find contact details of an office near you by visiting the Barnardos website. National Office physical address: 85-87 Ghuznee Street, Wellington.
Postal address: PO Box 6434, Wellington Phone: 64 4 385 7560 Fax: 64 4 382 6700 Website: http://www.barnardos.org.nz/ CAB (Citizen’s Advice Bureau)
You can contact your local CAB for details of local crisis counselling services, as these differ from centre to centre. There is also a CAB Multi-lingual Information Service.
Call free on 0800 FOR CAB (0800 367 222)
Website: http://www.cab.org.nz/
Child, Youth and Family Services
Child, Youth and Family works with families to protect children and young people, promote the well-being of children, young people, their families and family groups, ensure that children in need are secure and cared for and help families maintain and strengthen their child-rearing role. Child, Youth and Family is the government agency that has legal powers to intervene to protect and help children who are being abused or neglected or who have problem behaviour. The Child, Youth and Family website provides access to a range of brochures which you can download. Child Matters (Educating to Prevent Child Abuse)
Child Matters is a registered charitable trust dedicated to preventing harm to children in New Zealand. Child Matters provides the following services, aimed at safeguarding children and helping in early detection and intervention when children are at risk or are being abused:
Training and professional development programmes are held throughout New Zealand.
Address: PO Box 679, Hamilton
Phone: 64 7 8383370 Fax: 64 7 8389950 Email: info@childmatters.org.nz Website: http://www.childmatters.org.nz/ DSAC (Doctors for Sexual Abuse Care)
DSAC is a professional organisation of doctors and nurses from many disciplines. Their main focus is training and supporting health professionals in sexual abuse care. Postal address: PO Box 90-723, Auckland
Phone: 64 9 376 1422
Fax: 64 9 376 0790
Email: dsac@ihug.co.nz
Website: http://www.dsac.org.nz/
EPOCH New Zealand Inc
EPOCH New Zealand Inc is a charitable trust. It aims to:
Postal address: PO Box 11996, Wellington, 6001
Website: http://epochnz.org.nz/cms1/
Family Court of New Zealand
The Family Court aims to help people sort out their own problems about family matters as much as possible. Court appearances are seen as a last resort. See the listing of pamphlets and resources at the Family Court website. Family Violence - It's not OK
The Campaign for Action on Family Violence is a major initiative of the Taskforce for Action on Violence Within Families , which advises the government on family violence issues. The Campaign is being led by the Ministry of Social Development and the Families Commission, in association with communities. It is supported by ACC (Accident Compensation Corporation), the Ministry of Health and the New Zealand Police. Family Violence Information Line: 0800 456 450
Website: http://www.areyouok.org.nz/home.php
Gr8mates
This is a website for teenagers supporting friends who have had an unwanted sexual experience.
Website: http://gr8mates.org.nz/ Jigsaw Family Services
Jigsaw is a national organisation focused on the wellbeing of all New Zealand children and their families. The diverse group of independent, community-based social service agencies that make up the Jigsaw network, advocate against all forms of child abuse, neglect, and family violence and provide support to families so they can raise their children in safe and nurturing ways.
Physical Address: Level 1, 13 Adelaide Road, Newtown, Wellington
Postal Address: PO Box 7285, Wellington South 6242
Phone: 64 4 385 7983
Fax: 64 4 385 9897
Website: http://www.jigsaw.org.nz/
KidsLine
KidsLine is New Zealand’s only 24-hour helpline for New Zealand children (five to 18 years). KidsLine is part of the LifeLine family of services. Children and young people can ring any hour of the day on an 0800 number and talk to a trained counsellor about anything that might be worrying them. These counsellors are caring, understanding adults who will listen. Children can also talk on weekdays between 4-6pm to a Kidsline Buddy. KidsLine Buddies are specially trained year 12 and 13 students. Postal address: PO Box 74 010, Market Rd, Remuera, Auckland
Call free on 0800 KIDSLINE(0800 543 754) any time Website: http://www.kidsline.org.nz/
NZAC (New Zealand Association of Counsellors)
The professional organisation for counsellors in New Zealand. NZAC offers ACC (Accident Compensation Corporation)-approved counsellors and, if the correct procedures are followed, costs are met by ACC. You can check whether a counsellor is a member of NZAC by asking the individual counsellor to show you their certificate, by emailing membership@nzac.org.nz or by phoning 64 7 834 0220. Remember, if your child has been the victim of abuse, they should only see an approved counsellor who has experience in this area. Check with ACC for approved counsellors. Website: http://www.nzac.org.nz/
New Zealand Family Violence Clearinghouse
This is a Ministry of Social Development funded project. The website provides information about family violence in New Zealand. Website: http://www.nzfvc.org.nz/
New Zealand Police
See the New Zealand Police website for a list of local police contact details, or for information about dialling 111. You can also check the government phone listings in the front of the white pages of your phone book. See information about YES (Youth Education Service), a child abuse prevention programme for schools Website: http://www.police.govt.nz/ Office of the Children’s Commissioner
The Office of the Children’s Commissioner is an independent authority promoting children’s and young people’s wellbeing through advocacy, consultation, monitoring, research and investigation. The Children’s Commissioner speaks out on behalf of all children to ensure their rights are respected and upheld. Physical address: Level 12, 86-90 Lambton Quay, Wellington Postal address: PO Box 5610, Wellington Phone: 64 4 471 1410 or 0800 224 453 Fax: 64 4 471 1418 Email: children@occ.org.nz Website: http://www.occ.org.nz/ Parentline
Parentline deals with children who have been sexually, physically or emotionally abused or who are at risk of abuse. Parentline acts as a child advocacy service:
Postal address: PO Box 11077, DX Mail: GX 33397, Hamilton
Phone: 64 7 839 4536 Fax: 64 7 839 4515 Email: parentline@parentline.org.nz
Website: http://www.parentline.org.nz/
Shine
Shine (previously known as Preventing Violence in the Home) provides a range of services (not all are national), including a comprehensive web site on family violence. Although the organisation is Auckland based, the information on the website is nationally relevant. The organisation provides a national helpline: 0508-DVHELP (0508 384357). The helpline operates 7:30am -11:00pm every day. Website: http://www.2shine.org.nz/index.php?section=1 Victim Support
Victim Support provides 24-hour emotional support, personal advocacy and information to all people affected by crime and trauma throughout New Zealand.
Call free on 0800 VICTIM (0800 842846) or 64 4 474 8862
Website: http://www.victimsupport.org.nz/ What’s Up
What’s Up is a free, national telephone counselling service for New Zealanders aged five to 18 years. The service operates seven days a week from noon to midnight. Paid, trained and closely supervised professional counsellors answer the telephones. What’s Up aims to provide early help to children and teach them skills that will help prevent the development of major problems later in their lives. What’s Up is provided by The Kid’s Help Foundation Trust in association with Barnardos New Zealand. Call free on 0800 WHATSUP (0800 942 8787) Website: http://www.whatsup.co.nz/ Women’s Refuge
Women's Refuge is an independent community organisation, run by women, for women and children. It provides support and information when you are dealing with violence in your life. Support includes a 24-hour helpline, 24-hour access to a safe house, counselling, support with financial and legal matters, childcare programmes and information and education. Services are confidential and free. For crisis, support and advocacy please contact a local Women's Refuge. The Women’s Refuge website has factsheets and resources and information about what to do if you or a friend needs help.
Website: http://www.womensrefuge.org.nz/
Young New Zealanders’ Foundation (formerly the Safer Streets Trust)
The Young New Zealanders’ Foundation aims to create safer communities by supporting, educating and empowering young people in their families and in the wider community. The Foundation supplies a range of educational resources. Website: http://www.youngnz.org.nz/index.html
Youth Court
The Youth Court deals with young people 14, 15 and 16 years old. Website: http://www2.justice.govt.nz/youth/home.asp Youthlaw
Youthlaw is a law agency set up just for young people. They have a huge range of brochures and booklets on most things that involve young people and the law. Give them a call if you need some legal advice, or want to know your rights in a particular situation. They are friendly and helpful and their information is free to young people. The website has a section about domestic violence and young people. Phone: 64 9 309 6967. If you are outside of Auckland, collect calls are accepted. Website: http://www.youthlaw.co.nz/ Youthline
A free telephone counselling service for young people. Call free on 0800 376 633 Website: http://www.youthline.co.nz/  Back to TopYour notesEndorsement
This fact sheet was endorsed by PSNZ - 31/08/2010
CopyrightFact sheets are subject to copyright. In the interests of information sharing they may be copied but acknowledgement must be given to PSNZ and Starship Foundation. © The Paediatric Society of New Zealand and Starship Foundation 2005 - 2010
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