Principle 13: Continuity and co-ordination between and within services

Principle 13: Continuity and co-ordination between and within services

Health care and disability support providers should have systems to provide continuity and coordination between and within the various services working with children, young people and their families.

Introduction

The following is one of a group of principles which recognise the particular needs of children and young people receiving health and disability support services. The principles describe what should be provided when your child or young person receives those services. They are based on expert opinion and a considerable body of literature in New Zealand and overseas and they have been developed after wide consultation. See all the principles listed in Principles: what health and disability services should provide for your child or young person.

Continuity and co-ordination between and within services

Principle: Health care and disability support providers should have systems to provide continuity and coordination between and within the various services working with children, young people and their families.

Health and disability services for children, young people and families are provided by many different agencies.

Staff working with children and young people should have adequate familiarity with other providers so that appropriate referrals can be made to other services. This will improve the way all services work together to meet the needs of the child or young person and help to ensure an unbroken continuum of care.

You can expect:

  • to be an equal member of the team that cares for your child or young person
  • to experience a coordinated and efficient service
  • to have a key worker assigned to you and your family if your child or young person has contact with 3 or more services over time
  • to be given adequate and accurate information about the available services
  • to be given an up-to-date record of your child’s or young person's care

Acknowledgements

See Acknowledgements listed at Principles: what health and disability services should provide for your child or young person.

This page last reviewed 25 March 2015.
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