Phone Help

Make use of phone help if you need it. Call Healthline on 0800 61 11 16 if you need advice about a child of any age who is unwell or hurt, or has any symptoms of sickness. You can call Healthline 24 hours a day, 7 days a week. Dial 111 from any phone if you need medical help in an emergency in New Zealand. Ring PlunketLine on 0800 93 39 22 if you have child health and parenting questions or queries (for example, about your baby's crying, sleeping, growth, development, behaviour, immunisation, nutrition, oral health or safety).

Mother on phone in kitchen holding her baby in her arms

Call Healthline free. If you need advice about a child who is unwell, call 0800 611 116 anytime. For COVID-19 health advice call 0800 358 5453 anytime. For COVID-19 vaccination advice call 0800 29 29 26 (8am - 8pm 7 days a week). 

Call 111 in New Zealand for emergencies, 0800 611 116 if you need health advice about your baby or child, 0800 933 922 if you need advice about child health or parenting.

Dial 111 in New Zealand from any phone if you need medical help in an emergency. You can call this emergency number 24 hours a day, 7 days a week.

PlunketLine is a free parent helpline and advice service available to all families, whānau and caregivers 24 hours a day, 7 days a week.